Annual Report 2021
“We will always be driven by a desire to build a better society through technological innovation, seizing new opportunities to help our customers speed up and deepen connections.”
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We focus our growth on where demand is highest both geographically and in the types of company most open to adopting and implementing advanced customer engagement strategies, such as mid-sized enterprises. Gartner estimates that 40% of these companies plan to scale up digital customer capabilities using CPaaS tools by 2025.
Read articleGilbert Gooijers, COO, CM.com“Open and collaborative entrepreneurial culture is key-succes in CM.com.”
Our strategy in each country is to ensure that we have a locally sourced and represented presence in current and new geographies where we see the most opportunities and potential.
Jörg de Graaf, CFO, CM.com“To harness explosive, global growth in a controlled manner you have to move fast in putting the right systems, procedures and people in place.”
Jeroen van Glabbeek, CEO, CM.com“This year has delivered strong organic growth for CM.com, made possible by having the right strategy, people, structures and processes in place, and with the capital available to invest.”